Introduction

Welcome to Sandtimerhub! We are proud to offer a diverse range of exquisite brass, wooden, and stainless steel sand timers. Our commitment is to deliver our products to customers across the globe with efficiency and care. Below you will find our comprehensive delivery information policy.

 

National Delivery

1. Shipping Providers: We have partnered with trusted courier services to ensure prompt and secure delivery within the country.

2. Delivery Time:

   - Standard Shipping: Orders are typically delivered within 5-7 business days.

   - Express Shipping: Orders are typically delivered within 3-5 business days.

3. Tracking: A tracking number will be provided via email once your order is dispatched. You can track your order on our courier partner’s website.

4. Delivery Areas: We deliver to all regions within the country, including remote and rural areas. However, delivery times to these areas may be slightly longer.

 

International Delivery

1. Shipping Providers: We have partnered with reliable international courier services to ensure global delivery.

2. Delivery Time: 

   - Standard International Shipping: Orders are typically delivered within 10-15 business days.

   - Express International Shipping: Orders are typically delivered within 7-10 business days.

3. Customs and Import Duties: International shipments may be subject to customs and import duties. These charges are the responsibility of the recipient and vary by country. Sandtimerhub is not responsible for these charges.

4. Tracking: A tracking number will be provided via email once your order is dispatched. You can monitor your delivery status on our courier partner’s website.

5. Delivery Areas: We deliver to most countries worldwide. If we are unable to ship to your location, you will be notified during the checkout process.

 

Shipping Costs

Domestic Shipping: Shipping costs are calculated based on the shipping method selected and the weight of the package.

International Shipping: Shipping costs for international orders vary based on destination, weight, and shipping method.

Free Shipping: We offer free standard shipping on prepaid orders within india.

 

General Information

1. Processing Time: Orders are processed within 2-3 business days after payment is confirmed. During peak seasons or holidays, processing times may be slightly longer.

2. Order Confirmation: Upon placing your order, you will receive an email confirmation containing your order number and item details.

3. Packaging: We ensure that all sand timers are securely packed to prevent damage during transit. Each product is carefully inspected and packaged with the utmost care.

4. Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange re-delivery. Additional shipping charges may apply.

5. Lost or Damaged Items: In the rare event that an item is lost or damaged during shipping, please contact our customer service team within 7 days of receiving your order. We will work with the courier to resolve the issue and ensure you receive your items promptly.

 

Order Processing

Order Confirmation: Upon placing an order, you will receive an email confirmation with the details of your purchase.

Processing Time: Orders are typically processed within [1-3] business days. Orders placed on weekends or holidays will be processed on the next business day.

Backorders: If an item is on backorder, you will be notified via email with an estimated delivery date.

 

Shipping and Delivery

Shipping Methods: We offer various shipping methods to meet your needs, including standard, expedited, and overnight shipping. Shipping options and costs will be displayed at checkout.

Delivery Timeframes:

• Standard Shipping: [5-7] business days

• Expedited Shipping: [2-3] business days

• Overnight Shipping: [1] business day

Delivery Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Delivery Issues

Address Accuracy: Please ensure that all delivery information is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Delivery Delays: While we strive to deliver your order within the specified timeframe, delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier issues.

Lost or Damaged Packages: If your order is lost or damaged during transit, please contact our customer service team within 2 days of the expected delivery date to initiate a claim. We will work with the carrier to resolve the issue promptly.

 

Contact Information

For any questions or concerns regarding your order or our delivery policy, please contact our customer service team at:

 

• Email: Sandtimerhub@gmail.com

• WhatsApp Help: +91 89497 71352

• Phone: 01568-359154

• Business Hours: 9:00 AM - 5:00 PM, Monday to Friday

Policy Updates

We reserve the right to update or modify this Product Delivery Policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.

Conclusion

Your satisfaction is our priority. We strive to provide a seamless delivery experience and appreciate your business. Thank you for choosing Sandtimerhub.com